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Thread: WyseBrowser.exe activity

  1. #1

    WyseBrowser.exe activity

    Occasionally I'll notice that WyseBrowser.exe (v2.2.10) is taking a lot of cpu time but no remote session is in operation. Win7/64 and iPad1.

    Why would this happen? Note the CPU activity in the following image.

    Last edited by speedlever; 08-31-2011 at 10:18 AM.

  2. #2
    Hi Speed, I am looking into this.
    Thanks!
    Wyse PocketCloud Team

  3. #3
    Thanks Suchitha. Have there been other reports of this?

  4. #4
    This is not reported by any other user. Can you give us the following details as we are trying to reproduce this in our environment.

    1. How ofter are you seeing this issue?
    2. Can you provide me the system information? Right Click on trayicon->Support->System Information
    3. What all operations you do normally with pocketcloud for eg: rdp, vnc, filebrowser, video playback, file download, vmware view etc

    I will encourage you to file a bug so we can exchange files easily
    http://pocketcloudsupport.wyse.com/requests/new
    Wyse PocketCloud Team

  5. #5
    Thanks for your attention to this. I just submitted a support request.. which is what I assume you are asking me to do w/r/t to a bug report.

  6. #6

    You are not the only one

    I just noticed this today myself while trying to track down system "freezes" that I have been seeing the past couple of weeks. I thought it was my mail client, but I happened to be watching CPU utilization and say Wysebrowser.exe jump to the top. Ended the process, no more trouble.

    I generally leave my system running 24/7, perhaps there is something going on there. I have also submitted a bug report, thanks for the link.

    For reference, I have a Quad Core Core Duo Intel box with 8GB of ram running Windows Vista 64. V2.2.10 of the Wyse product.

  7. #7
    My system is also on 24/7 running Win7/64 on an Intel E6600 cpu with 6 Gb ram and v 2.2.10 of the Companion.

    My situation just became more complicated in that I discovered yesterday that I'm having a problem with one of my 4 sticks of ram. For some reason I ran the win7 memorydiagnostics program and it told me I have a hardware issue. Then I ran memtest 86 v 4.2 and it confirmed a memory problem.

    Now I have to try and track down and replace the faulty module.

    I don't know if this is related to the WyseBrowser.exe activity, but thought I'd let you know upfront.

  8. #8
    Had this occur again today, saw it jump to 62% CPU and 543,512k Memory. I will try over the next few days to see if I can find how long this takes prior to occurence.

  9. #9
    Quote Originally Posted by sarun View Post
    This is not reported by any other user. Can you give us the following details as we are trying to reproduce this in our environment.

    1. How ofter are you seeing this issue?
    2. Can you provide me the system information? Right Click on trayicon->Support->System Information
    3. What all operations you do normally with pocketcloud for eg: rdp, vnc, filebrowser, video playback, file download, vmware view etc

    I will encourage you to file a bug so we can exchange files easily
    http://pocketcloudsupport.wyse.com/requests/new
    It's being reported by this user, and I have a support history with you guys.

    It was just chewing up a bunch of CPU for no good reason, so I killed it.

    Why would it use so much CPU? I'm hoping it's not because someone is browsing my computer without my knowledge.

    I will post an image if I feel daring enough to run it again.

  10. #10
    Hi Dr, Looks like your pc is running low in memory. Please kill the other apps like fsbrowser.
    That might be the reason for high cpu utilization.
    Thanks!
    Wyse PocketCloud Team

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